ABOUT ME

Hello, I'm Aygyun Salim, an IT professional deeply passionate about navigating the ever-evolving tech landscape. Currently serving as a High Performance Compute Engineer at Hewlett Packard Enterprise, I thrive on unraveling complex performance issues. My expertise extends to Python, web basics, and databases, complemented by proficiency in Microsoft Dynamics 365 and technical support. Holding a Bachelor's in Computer Science, I'm fluent in English, Bulgarian, and Turkish. In the dynamic world of IT, I'm committed to continuous learning and exploring cutting-edge technologies. This space serves as a glimpse into my journey you can see my projects and more highlights from my work below.



Projects

Certifications

Work

Hewlett Packard Enterprise

High Performance Compute Engineer L2 Aug 2019 - Present

  • Specialized in analyzing and resolving complex performance issues and hardware failures in HPE high-performance computing systems.
  • Collaborated with cross-functional teams to provide efficient solutions, ensuring optimal system performance and uptime.
  • Demonstrated expertise in diagnostics and troubleshooting, maintaining the highest standards of service quality and customer satisfaction.
  • Connected to systems remotely to assist customer engineers in resolving system bugs, troubleshooting, reproducing issues, and installing software patches.
  • Actively participated in regular training sessions to stay current with the latest high-performance computing technologies and support methodologies.
  • Tek Experts – Microsoft Dynamics 365

    ERP Development Support Engineer Dec 2018 - Aug 2019

  • Troubleshot and communicated with customers and MS partners, providing solutions for software customization.
  • Analyzed projects and identified mistakes, offering advice on specific settings in the Microsoft Dynamics ERP system.
  • Handled multitasking and met deadlines while ensuring accurate descriptions.
  • Observed workflow, learning different types of cases and protocols.
  • Maintained professional communication with developers, project managers, and business partners.
  • ETI Software Solutions

    Technical Support Dec 2017 - Dec 2018

  • Worked with ticketing systems like JIRA and OTRS to execute customer requests and solve various problems, including configurations, custom components, network issues with devices, OS, and servers.
  • Effectively communicated with customers and project managers.
  • Assured the quality of websites according to a given test plan.